Friday 5 February 2016

Access issues to Library accounts and resources

Staff and students in Kevin St have recently reported difficulties accessing their library accounts and certain library e-resources when their DIT Library password/PIN is required.

The main difficulty seems to lie with Google Chrome browser and the version being used. A couple of workaround solutions from the systems librarian are as follows:

  • Use Internet Explorer or Firefox as an alternative browser. (Alternatively check your version of Chrome has been recently updated). 
  • Clear your browser cache and cookies; see these instructions if unsure how to proceed.

If you're still having difficulties please contact us at kst.library@dit.ie